The inability to reach the front desk during an emergency was unsettling, and the dirty bathtub left much to be desired.

good location but lack of accessibility features

The location was convenient for exploring nearby restaurants. The bed was clean and very comfortable, making for a good night's sleep. The staff members were both friendly and helpful throughout our stay.

More senior-friendly accessibility features would be great.

Comfortable stay with great breakfast. road noise was a bit distracting.

The complex proximity to many great food options made our stay very convenient.

The lighting in the guest rooms was too harsh, making it uncomfortable at night.

The Hampton Inn provided a clean and comfortable stay, essential for my work trip. The staff was attentive and efficient in assisting with my business needs, including access to the business center. The hotel’s proximity to various dining options was a significant advantage, allowing quick meals without driving.

Some road noise was noticeable, particularly in the evening.

great access to parks and shopping areas for delightful strolls

I loved how close this place was to beautiful Cahoon Memorial Park and the vibrant Crocker Park, making it super easy to enjoy weekend strolls without driving far. walking to nearby restaurants like Bonefish Grill for dinner was a real treat after a day out exploring!

The location is ideal, just off the highway but in a quiet area, making it a great stop for travelers. The room was clean, spacious, and comfortable, ensuring a good night's sleep. Breakfast featured tasty, homemade yogurt and was well-managed despite being busy. However, the check-in process felt chaotic, with long wait times and missing amenities like coffee during peak hours.

I appreciated the friendly staff, clean rooms, and the welcoming atmosphere of Hampton Inn Cleveland-Westlake. The recent updates made the property feel fresh and inviting, quite accommodating for seniors like myself.

More senior-friendly accessibility features would be helpful.

Family with children will find it moderately acceptable

We had a fantastic experience with the staff, particularly Lin at the front desk. She was helpful, guiding us through the check-in process and even offered a free comb when we forgot ours.

This place was pricey but it was still decent enough.

I really liked the comfy room with two queen beds and the delicious make-your-own waffle station at breakfast. The pool and lounge area were great for winding down, too! A little update in some areas could really elevate the vibe, but overall, it was a nice stay. 😊

There were signs of neglect—peeling paint on the room door and an overall shabby appearance in common areas like the hallways and elevator. The new decor, described as low-quality and reminiscent of a rushed DIY project, detracted from the expected comfort. Breakfast options were sparse, with hot items running out quickly and no replenishment during peak times. Additionally, the lack of a full-length mirror and an awkward bathroom layout made things a bit challenging, especially for a woman needing space and functionality.

will choose it for sure next trip

Room was spacious, clean and cool, featuring a flat-screen TV, fridge, and microwave. Enjoyed the comfy bed with feather pillows. The bathroom had free toiletries and hairdryer. Good water pressure in the shower. Breakfast had hot options like sausages and fresh waffles. The fitness center looked decent too.